Reschedule a pending application
Both roles can reschedule while the application is pending. The new slot must start before it ends, both ends must be in the future, and the slot must not overlap your other scheduled or submitted deals. Game-campaign slots must stay within the campaign range.1
Open the reschedule dialog
Open the notification center → click Reschedule on the application card.2
Pick a new date and time
In the Reschedule dialog, check Current Schedule, pick a new day and time, and add a reason if asked. The end time is calculated automatically from the campaign duration.3
Send and approve
Click Save Schedule to send. The other side opens the request and clicks Approve or Reject.Reschedule a deal
The flow depends on the deal type.1
Reschedule a game-campaign deal
Open the deal to see Deal Details → click Change Schedule → pick future, non-overlapping times inside the campaign range → click Update Schedule.2
Reschedule a streamer-campaign deal
As the streamer, open Deal Details → click Request Reschedule → pick a new slot and send. As the developer, open Deal Details → click View Reschedule Requests → click Approve or Reject.24-hour automation and locks
1
Claim after auto-complete
A submitted deal with no review for over 24 hours auto-completes. Open your deal → click Claim LIVV to collect the payout. See Claim LIV.2
Know the auto-cancel rule
A rejected deal with no report for over 24 hours is auto-cancelled. Report in time from the Reports and disputes guide.3
Respect the refund locks
A scheduled deal refund stays locked until 24 hours after the scheduled end. A scheduled deal with no video 24 hours after schedule is auto-refunded. Open the cancelled deal in Deal Details → click Refund LIV.